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API v3 Preview, Analytics Visibility & Subscriber Quota Alerts

2025-07-20

Category: Product updates

StatusHub Q2 2025: API v3 Preview, Analytics Visibility & Subscriber Quota Alerts

In Q1, we introduced API v3 as an upcoming release. In Q2, while the full release is still in progress, parts of the new StatusHub API V3 are available and ready for use. We are also highlighting a small but useful improvement: embedded analytics dashboards in the control panel can now be restricted to owners only. 

API V3 Now Partially Available

In the Q1 2025 product update, we pre-announced the upcoming release of StatusHub’s redesigned API v3. Here is a quick summary of what makes API V3 a significant improvement over the previous version:

Key API V3 Improvements:

  • Full Feature Compatibility with the Control Panel interface;

  • Enhanced Versioning to support seamless upgrades without disrupting existing implementations;

  • Multiple API Keys per user in each account for improved security and access management;

  • Comprehensive Documentation built from OpenAPI specifications for reliable implementation.

For more technical details, check out our blog post about redesign: StatusHub Q1 2025: Mobile Control Panel Enhancements & New API V3

Since then, we have made parts of the API v3 available for customers as a preview.

While work on API v3 continues and is nearing completion, several key parts of API v3 can already be used, and we have published the documentation for them, so you can begin testing today. 

The current documentation for API v3 is publicly available here: https://statushub.redocly.app/api-v3-openapi

Below is a summary of  API v3 parts that are ready for preview, as well as the list of API v3 parts that are in the works and will be completed soon:

Available API endpoints:

  • Events section

    • Incidents API

    • Incident Updates API

    • Maintenance API

    • Incident Update Templates API

    • Maintenance Templates API

  • Hubs section

    • Hub API

    • Hub settings API

    • Connected Hubs API

    • Groups API

    • Services API

    • Connected Groups API

    • Connected Services API

  • Visitors section

    • Subscribers API

    • Subscriptions API

API endpoints in development:

  • Hubs section

    • Hub protection API

    • External Apps API

    • Service integrations API

  • Status API

    • Hub status API

    • Service status API

    • Update API

Role-Based Visibility for Embedded Analytics Dashboards

Some StatusHub customers already embed custom Fathom Analytics dashboards into their Control Panel. It provides valuable insights into data from your status pages.

Fathom Analytics dashboard

Based on customer feedback, we’ve introduced a new setting that allows the analytics link visibility to be restricted to owners only, enhancing control and privacy.

This feature is available on Premium and Enterprise Plans. Currently in the pilot phase, this feature is available upon request. Please contact us if you are interested in enabling it.

Subscriber Quota Usage Notification

Each StatusHub plan has a quota for the number of subscribers. To help you manage your usage, we’ve introduced a new feature. When your subscriber quota reaches 80%, StatusHub now sends an automated email alert to hub owners.

This is similar to the existing SMS quota alerts and is designed to give you time to review and adjust before reaching your plan’s limit.

Subscriber Quota Usage Notification

What’s Next

Development of API V3 will continue. As always, your feedback remains important, so feel free to contact us with any questions or suggestions.

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